AI Chatbot for Window Panel Assistance &
& Google Calendar Booking

We built an intelligent assistant that handles user queries and books appointments directly into Google Calendar via WhatsApp and Telegram — syncing every lead instantly.

WhatsApp Chatbot
Telegram Bot
Google Calendar Sync
Automated Booking
Industry
Home Services
Project Type
Booking Assistant
Platforms
WhatsApp · Telegram
Delivered In
3 Weeks
Live System
↗ View Demo
Full Demo

See the System in Action

Watch how the assistant handles a query and books a consultation directly on the company's Google Calendar.

▶
Doctor Appointment System — Full Walkthrough
The Challenge

Streamlining Inquiries

The client was struggling to manage scattered leads across phone calls, WhatsApp, and Telegram, leading to double bookings and missed appointments.

✕  Before We Built This

How It Used to Work

✕
Leads were manually recorded in notebooks or disparate chat apps, causing data loss.
✕
Staff spent hours manually checking Google Calendar and replying to basic availability questions.
✕
Double bookings occurred frequently due to delayed updates between chat apps and the calendar.
✕
No automated reminders resulted in a 30% no-show rate for consultations.
✕
Inquiries after business hours were ignored until the next morning.
✓  After We Delivered

The AI Booking Solution

✓
Assistant handles 100% of initial queries 24/7 on WhatsApp and Telegram.
✓
Every booking is instantly written to Google Calendar the moment the user confirms.
✓
Smart slot management prevents any possibility of double bookings.
✓
Automated WhatsApp/Telegram reminders sent 2 hours before every appointment.
✓
Centralized dashboard to view all conversations and calendar status.
Results

Impact After Launch

Key improvements measured after integrating the Window Panel Assistant.

75%
Reduction in manual booking admin time
0
Double bookings since deployment
45%
Increase in after-hours lead conversion
15%
Reduction in appointment no-shows
What We Built

Core Booking Features

A powerful suite of tools to manage and automate service consultations.

🗓️

Google Calendar API

Direct two-way sync with the company's calendar for real-time availability and booking.

💬

Omnichannel Assistant

One unified bot experience across both WhatsApp and Telegram for user convenience.

🤖

Smart Query Handling

Automatically answers questions about pricing, materials, and service areas before booking.

🔔

Automated Reminders

Sends instant confirmation and pre-appointment reminders on the user's preferred app.

🛡️

Conflict Management

Intelligent logic ensures that only free slots are ever offered to potential clients.

📈

Lead Tracking

Captures all user details and conversation history for the sales team to follow up.

User Journey

How a Client Books in 2 Minutes

A seamless conversational path from initial inquiry to a calendar-confirmed appointment.

1

User Inquires

Sends a message on WhatsApp or Telegram asking about window panels

2

Bot Offers Slots

Assistant checks Google Calendar and presents available consultation times

3

Slot Selected

User picks a time and provides their name and address via the chat

4

Calendar Updated

Appointment is instantly booked in Google Calendar and confirmation sent

Live Preview

The Booking Experience

Experience how easy it is for clients to book a service consultation without a single phone call.

✓
Books directly into Google Calendar
✓
Works on WhatsApp & Telegram
✓
Answers FAQs before booking
✓
Automated reminder system
View Booking Demo ↗
🏠
Window Assistant
Online now
👋 Hi! Looking for new window panels? I can help you with pricing or book a free consultation!
11:05 AM
I want to book a consultation
11:05 ✓✓
I can certainly help with that! I've checked our schedule.

Available slots for tomorrow:
1️⃣ 10:00 AM
2️⃣ 02:30 PM
3️⃣ 04:00 PM
11:06 AM
2:30 PM
11:06 ✓✓
✅ Great! I've booked your consultation for tomorrow at 2:30 PM.

📅 Added to Google Calendar.
📍 Location: [Your Address]

See you then!
11:06 AM
Tech Stack

Built With

Technologies used to power this automated booking system.

Google Calendar API
Telegram Bot API
WhatsApp Business
Node.js / Express
OAuth 2.0
Redis for Session Management

Automate Your
Service Bookings

Convert inquiries into confirmed appointments directly on your calendar with an AI-powered assistant.